What about angry or complicated customers?

You mark those situations human-only, and the agent transfers them warm — your teammate hears a short summary before the caller connects, so nobody starts over. The AI never stonewalls someone who asks for a person.

Will it make up answers about refunds or policies?

No — it's bounded by the knowledge base you give it and takes a message instead of guessing when it isn't sure. Every call is recorded and transcribed, so you can verify what it told a customer word for word.

Can it handle support in other languages?

Yes — the same agent supports callers in 40+ languages from the same knowledge base, so a customer calling in Spanish at midnight gets the same answers as one calling in English at noon.

What does an AI customer service agent cost?

AutoCallFlow starts at $29/month with 60 minutes of calls included ($0.22/min after); $60/month covers 220 minutes with more lines and agents, and $150/month adds 360 minutes, caller history memory, 12-month retention and HIPAA + GDPR compliance. Minute bundles from $0.12/min never expire.

Does it work with my helpdesk and CRM?

HubSpot and Google connect in one click, and 5,000+ CRMs, helpdesks and apps are covered through integrations. If yours is niche, tell us and we wire it up for your account during setup.

AutoCallFlow · AI customer service

AI customer service
that answers before your customers give up.

Resolves the basics 24/7 in 40+ languages and warm-transfers the rest.

Start free Have us set it up

Support calls answered 24/7
40+ languages, one agent
From $29/mo

Take the Call
Yourself

The fastest way to judge an AI receptionist is to be on the receiving end. Pick an agent, enter your number, and it calls you within moments.

Receive a live call and hear how it handles a real conversation.

Most

organizations now use AI in at least one business function

Stanford HAI AI Index

98%

of U.S. adults own a cellphone — when something breaks, customers still reach for the phone

Pew Research Center

40+

languages AutoCallFlow supports callers in — same agent, same knowledge base, no separate queue

Watch the demo

Watch one get built,
then answer a real call.

Three minutes: a support agent gets built from a website, taught the hours, services and policies and given a phone number — then answers a real call and sorts it out on its own.

The short answer

AutoCallFlow's AI customer service agent answers support calls in about two rings, 24/7 and in 40+ languages. It resolves the questions your knowledge base covers — hours, orders, policies, the basics — warm-transfers the rest to your team with a summary, and logs every call with a recording and transcript, from $29 a month.

What it does

Tier-1 support handled,
your team saved for the hard parts.

Answers every support call, 24/7

The AI customer service agent picks up in about two rings at any hour — order status, opening times, returns questions — so customers get answers instead of hold music or voicemail.

Sticks to your policies

AutoCallFlow answers strictly from the knowledge base you give it — your site, FAQs and policy docs — and when a question falls outside it, it takes a message instead of improvising a refund policy.

Escalates like a good teammate

A billing dispute, an upset customer, anything you mark as human-only — the agent warm-transfers to your team with a spoken summary, so the customer never has to repeat themselves.

Speaks your customers' language

Support happens in 40+ languages from the same agent and the same knowledge base — no separate line, no "press 2", no waiting for the bilingual shift to start.

Leaves a paper trail

Every call ends with an SMS or email summary plus the full recording and transcript, so you can audit exactly what was said and spot the questions your docs don't answer yet.

Fits your support stack

Callers sync to your CRM and helpdesk through 5,000+ integrations — HubSpot connects in one click — so contacts and call history live where your team already works.

Works with the tools you already run on.

Your CRM, calendar, booking system, payments or phone provider. The common ones connect in a few clicks — we build the rest for you.

See all integrations

Prefer we build it?

Let us build your agent
— we'll contact you.

Tell us a little about your business and someone from our team will reach out to set the whole thing up.

A review of how your calls are handled today
A plan for what the agent should do
A working agent, built and connected for you

Outbound campaigns

Questions answered on the phone,
callbacks made on time.

Support isn’t only inbound. From the Growth plan up, AutoCallFlow also makes the calls your support queue owes people: promised callbacks, status updates and follow-ups after a fix.

A new inquiry lands

A callback request, an open ticket or a new contact in your CRM — AutoCallFlow picks it up automatically.

It calls back in minutes

The agent dials while the lead is still deciding, inside the calling hours you set.

It asks and answers

Your policies, your product answers, your escalation rules — from the same knowledge base the inbound agent uses.

It books and logs

The appointment goes into your calendar, and the recording, transcript and summary land in your dashboard and CRM.

Campaigns it runs

Every promised callback gets made automatically, in order — the queue never depends on a quiet afternoon.

Works the callback list inside your hours
Resolves or escalates on the call
Every call recorded and transcribed

Campaign run

Live

Callback queue

Outbound campaigns and automatic lead follow-up are included from the Growth plan ($60/mo). You set the calling window; AutoCallFlow dials inside it.

Beyond the phone line

The same AI agents,
answering on WhatsApp.

Meet your customers where they text: automated responses, appointment reminders and instant answers to common questions, directly on WhatsApp.

How it works

Live before
your next missed call.

Feed it your docs

Paste your website, FAQs and policies, pick a voice, mark what's human-only. The Autoflow setup assistant builds the first version with you — about 10 minutes.

Connect your support line

Forward your existing support number or connect it directly over SIP — no porting. Route after-hours only, overflow only, or every call from day one.

It starts resolving

From the first ring it answers, resolves and escalates. Read the transcripts in your dashboard, find the gaps, and teach it the answers customers actually ask for.

The alternatives

In-house, outsourced,
or an AI support agent.

	In-house support team	Outsourced support	AutoCallFlow
Monthly cost	Full-time salaries plus benefits, per agent	Per-ticket or per-hour contracts	From $29 flat
Coverage	Business hours; nights go to voicemail	The tiers and hours you pay for	24/7, included
Simultaneous calls	One per agent	Queues at peak — hold music	2–15 lines by plan
Tier-1 questions	Resolved when someone is free	Scripted answers, escalation lag	Resolved on the spot from your docs
Knows your policies	After weeks of onboarding	A script that goes stale	Trained on your site, FAQs & policies
Time to start	Weeks to hire and train	Weeks of onboarding and SLAs	About 10 minutes

Real customers, on camera

Don't read the reviews. Watch them.

“Dropped voicemails to 2300 leads… we got 87 call-backs!”

— Dustin R.

“Within 2 days, I had 9 call-backs. 2 of those deals are closing this week!”

— Amara S.

Sound

“We get more responses, better conversations, and it costs way less.”

— Malik A.

“You'll be booking way more showings and spending less time chasing.”

— Isabella C.

“We only talk to people who actually call back, already warmed up.”

— Steven L.

Pricing

Flat monthly plans,
no per-call surprises.

Most support lines start on Starter and move up for more minutes and lines; Pro adds caller history memory and HIPAA + GDPR for regulated support. You pay only when you connect a number.

Starter

$29/mo

One agent answering one number, around the clock.

60 minutes included, then $0.22/min
1 phone number · 2 concurrent lines
Booking, recordings, transcripts & AI summaries

Growth

$60/mo

More lines, more agents, plus outbound follow-up.

220 minutes included, then $0.20/min
2 numbers · 6 agents · 5 concurrent lines
Outbound campaigns & automatic lead follow-up

Pro

$150/mo

Full caller memory and compliance for regulated work.

360 minutes included, then $0.18/min
3 numbers · 15 agents · 15 concurrent lines
Caller history memory · HIPAA + GDPR

Every plan answers 24/7. Enterprise adds custom minutes and unlimited agents; extra minute bundles start at $0.12/min and never expire. Full pricing details

Start free

Questions & answers

Asked before
you buy anything.

It resolves what your knowledge base covers — hours, order questions, policies, how-tos — which is most of what a tier-1 queue sees. On everything else it doesn't pretend: it takes a message or warm-transfers to your team with a summary. The transcripts then show you exactly which answers to document next.

Still not sure?Ask us directly

Keep reading

AI customer service agents: providing faster help Customer service automation for support calls The 11 big benefits of AI in customer service Conversational AI for customer service: handling inquiries

Your phone is ringing
right now, somewhere.

Every call that goes to voicemail is a job someone else is about to get. Put something on the end of the line tonight.

Start free Have us set it up

Free to start · no credit card · keep your existing number

AI customer servicethat answers before your customers give up.

Take the CallYourself

Watch one get built,then answer a real call.

Tier-1 support handled,your team saved for the hard parts.