An AI phone agent for healthcare
that extends your patient-call coverage.
Books visits and routes clinical or urgent questions under rules you approve.
- 24/7 availability in 40+ languages
- HIPAA-ready controls on Pro
- From $29/mo
Take the Call
Yourself
The fastest way to judge an AI phone agent is to be on the receiving end. Pick an agent, enter your number, and it calls you within moments.
Receive a live call and hear how it handles a real conversation.
42 hrs
average first response to a new web inquiry across 2,241 companies audited — patient inquiries can’t wait that long
Harvard Business Review$37k/yr
median U.S. receptionist pay — what one seat of front-desk phone coverage costs before benefits
U.S. Bureau of Labor Statistics24/7
when AutoCallFlow answers — nights, weekends and holidays, when patient calls still come in
Watch the demo
Watch one get built,
then answer a real call.
Three minutes: an agent gets built from a website, taught the hours and services and given a phone number — then answers a real call and moves a booking on its own.
The short answer
AutoCallFlow's AI phone agent for healthcare is available 24/7 and typically answers in about two rings. It can book appointments, route callers and take messages under rules you approve, in 40+ languages. Pro adds controls intended for HIPAA-related workflows; required agreements, configuration and provider procedures still apply.
Illustrative call
What the workflow
can sound like.
Fictional example: A patient calls after hours to move an existing appointment.
AutoCallFlow agent
You have reached the clinic’s AI scheduling assistant. I can help with appointments and messages; for an emergency, please contact emergency services.
Caller
I need to move my Thursday appointment.
AutoCallFlow agent
I can help with that. After confirming the booking details, would Friday morning or Monday afternoon work better?
Caller
Friday morning.
AutoCallFlow agent
There is an opening at 10:20 AM. Shall I move the appointment and text the confirmation?
Caller
Yes.
Appointment rescheduled · No clinical advice given · Confirmation sent
What it does
Call handling for care teams,
without the hold queue.
Answers patient calls around the clock
The AI phone agent picks up in about two rings, greets callers by your practice name and handles multiple calls at once while your staff is with patients.
Books appointments into real calendars
Google Calendar and Calendly connect directly for open slots and booking. Healthcare scheduling and CRM workflows are scoped during onboarding before any write-back is promised.
Routes urgent callers to staff
Callers who match the urgent-call rules you define — or ask for a person — can be warm-transferred to your on-call line with a short summary.
Takes messages instead of giving advice
Configure the agent to refuse medical guidance and route clinical questions into detailed messages for your team. When recording and transcription are enabled and lawful under your policy, those records are available for authorized review.
HIPAA-ready controls on the Pro plan
Pro ($150/mo) adds controls intended for HIPAA-related workflows, caller history memory and 12-month retention. PHI use also requires applicable agreements, correct configuration and the organization’s own compliant procedures; lower plans are not intended for PHI.
Serves patients in 40+ languages
Patients call in the language they're comfortable in — the agent answers in 40+ languages, so language coverage doesn't depend on which staff member is on shift.
Works with the tools you already run on.
Google Calendar, Calendly and HubSpot connect directly. Other CRM, booking, payment and phone workflows are scoped during onboarding.
The first question a practice manager asks is whether it works with their system. Google Calendar and Calendly connect directly; healthcare platforms are scoped per account during onboarding. Systems commonly used by healthcare: Epic (Cheers CRM) · athenahealth · eClinicalWorks (healow) · NexHealth · SimplePractice · Jane App · Tebra (Kareo + PatientPop) · Luma Health · Phreesia · Solutionreach · Cliniko · Klara. Exact read/write scope is confirmed during onboarding.
See all integrations
Prefer we build it?
Let us build your agent
— we'll contact you.
Tell us a little about your business and someone from our team will reach out to set the whole thing up.
- A review of how your calls are handled today
- A plan for what the agent should do
- A working agent, built and connected for you
Outbound campaigns
The patients you lose quietly
are the ones nobody called back.
Answering the phone only covers patients who call you. From the Growth plan up, outbound campaigns can contact eligible patients who are overdue, follow up on unbooked inquiries and confirm visits. Configure the agent to refuse clinical advice and escalate those questions.
01
A new inquiry lands
A form fill, a missed call or a new contact in your CRM — AutoCallFlow picks it up automatically.
02
It calls back in minutes
The agent dials while the lead is still deciding, inside the calling hours you set.
03
It asks and answers
Your approved intake, hours and service questions guide the call; configure clinical questions to become messages or escalations for your team.
04
It books and logs
The appointment goes into your calendar. The outcome lands in your dashboard; recording, transcript and CRM write-back follow the settings and connections enabled for your account.
Campaigns it runs
Sync or upload the patients who are overdue for a visit and let the agent work the list, one consistent call at a time.
- Calls from your list of overdue patients
- Offers real open slots and books on the call
- Leaves a message and moves on when nobody answers
New-patient inquiries that never scheduled get called back automatically instead of aging out in an inbox.
- Triggered by new leads in your CRM
- Follows up more than once on the schedule you set
- Each outcome logged; recording when enabled
Confirm tomorrow’s schedule by phone so your team starts the day knowing who is actually coming in.
- Confirms upcoming appointments
- Reschedules on the call when the patient can’t make it
- Texts a confirmation after the call
Campaign run
LivePatient recall
Outbound campaigns and automatic lead follow-up are included from the Growth plan ($60/mo). You set the permitted contacts, calling window, administrative scope and escalation rules; your organization remains responsible for review and compliance.
Beyond the phone line
The same AI agents,
answering on WhatsApp.
Meet your customers where they text: automated responses, appointment reminders and instant answers to common questions, directly on WhatsApp.
How it works
Live before
your next missed call.
01
Tell it about your organization
Paste your website and FAQs, pick a voice, set booking and routing rules for each department. The Autoflow setup assistant builds the first version with you — about 10 minutes.
02
Connect a phone number
Keep the main line patients already call and forward it, or connect it directly over SIP — no porting. Add new local numbers per location if you want them.
03
It starts answering
From the first ring it can book, route and take messages under your approved scope. Configure clinical questions for refusal or escalation, then review outcomes and refine the rules.
The alternatives
More front-desk staff, an answering service,
or an AI phone agent.
| Front-desk staff | Answering service | AutoCallFlow | |
|---|---|---|---|
| Monthly cost | $3,000+ in wages alone | Often usage-based; provider terms vary | $29/mo includes 60 min; usage after |
| Coverage | Office hours, minus sick days | Depends on the service contract | 24/7 availability within plan capacity |
| Simultaneous calls | One per staffed line | Depends on contracted staffing | 2–15 lines by plan |
| Books appointments | Yes, between check-ins | Varies by provider | Yes — into a connected calendar |
| Knows your practice | After weeks of onboarding | Reads from a script | Trained on your site & FAQs |
| Time to start | Weeks to hire and train | Provider-dependent onboarding | About 10 minutes for a basic agent |
Receptionist wage benchmark: U.S. Bureau of Labor Statistics Occupational Outlook, median ≈ $37,000/year before benefits. Answering-service pricing and scope vary by provider and contract.
Work out what your
missed calls cost you.
Your numbers
After hours, on a job, already on the phone.
One job, or a first visit if they come back.
Of the callers who got through instead of voicemail.
Recovered every month
$5,600
65 missed calls a month · about 16 jobs you aren't getting
Over a year
$67,200
A receptionist costs
$3,000/mo
An estimate from the numbers you entered, not a guarantee.
Practices already run on it. Hear it from them.
“I'd highly recommend giving it a go. This is the future.”
— Tom Cartwright
The Physicaltherapy Centre
“To be perfectly honest, it's been absolutely amazing”
— Todd Crafter
Crafter Chiropractics
“The platform is highly recommended”
— Peter Colhoun
In Motion Clinics
“She's been absolutely amazing and patients love her”
— Liz Richards
Posture Right Chiropractors
Pricing
Published monthly plans,
with usage priced clearly.
Starter covers a single line and basic booking; Growth adds outbound reminders and follow-up. PHI workflows require Pro ($150/mo), applicable agreements, appropriate configuration and the organization’s own compliance procedures.
Starter
$29/mo
One agent answering one number, around the clock.
- 60 minutes included, then $0.22/min
- 1 phone number · 2 concurrent lines
- Booking, AI summaries & transcripts; recording when enabled
Growth
$60/mo
More lines, more agents, plus outbound follow-up.
- 220 minutes included, then $0.20/min
- 2 numbers · 6 agents · 5 concurrent lines
- Outbound campaigns & automatic lead follow-up
Pro
$150/mo
Caller memory and controls for regulated workflows.
- 360 minutes included, then $0.18/min
- 3 numbers · 15 agents · 15 concurrent lines
- Caller memory · regulated-workflow controls
Every plan supports around-the-clock answering within its configured capacity. Enterprise adds custom minutes and unlimited agents; extra minute bundles start at $0.12/min. Full pricing details
Start freeQuestions & answers
Asked before
you buy anything.
Google Calendar and Calendly connect directly. athenahealth, eClinicalWorks, NexHealth, SimplePractice and Jane App are listed in the integration catalog for per-practice scoping; during onboarding we confirm the exact booking and call-outcome actions your system supports.
Your phone is ringing
right now, somewhere.
Every call that goes to voicemail is a job someone else is about to get. Put something on the end of the line tonight.
Free to start · no credit card · keep your existing number