Salons & Spas
AI receptionist for Fresha
An AI voice agent that answers every call, qualifies the caller and works your dormant list — with a native Fresha route we activate for your account on request. No Zapier, no Make, no middleware anywhere in the booking path.
Why Fresha businesses buy this
Fresha salons get discovery from the marketplace, but the phone still rings — clients with questions a booking page cannot answer, reschedules, running-late calls, and the older clientele who simply prefer calling. Every one of those calls hitting voicemail while stylists work is a client the marketplace delivered and the phone lost.
The commission math sharpens it: a new client arriving through a marketplace listing costs real money in fees, so losing their follow-up call to voicemail wastes an acquisition you already paid for. Answering in about two rings protects spend you have already committed.
The agent’s knowledge is your menu — services, durations, prices, cancellation policy — and it takes a message rather than guessing beyond it. Reschedules are handled on the call, with the freed slot noted so the desk can refill it.
From the Growth plan ($60/mo), outbound campaigns rebook overdue regulars and work your waitlist by phone — real slots offered, confirmations texted, every attempt recorded — which is the revenue work no lean salon team ever has time to do manually.
How you connect it
Authentication: Closed platform — no public developer API; scoped per business where channels exist
Fresha’s closed posture is a product strategy, not an oversight — the marketplace works because everything stays inside it. For a salon that means integration claims from any phone vendor deserve scrutiny: if Fresha does not publish an API, where exactly is that booking being written, and by what? Our answer is to scope your account honestly, promise nothing this page cannot back, and make the day-one offer concrete: flawless answering, calendar booking with instant text confirmation to your desk, and a complete recorded trail of every call your listing generates.
Constraints worth knowing up front
- Fresha publishes no public developer API, so this record makes no capability claims and lists no field paths. The scoping conversation for your business determines what is genuinely possible, and we put its outcome in writing.
- Marketplace platforms change their surfaces without notice to outsiders, which is a second reason to keep the booking path we control simple and reliable: a real calendar write plus an instant text beats a fragile workaround that breaks on a redesign.
Questions we actually get asked
Connect Fresha to your phone line
Build the agent yourself in the dashboard, or tell us what you need it to do and we will set the whole thing up for you.
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