AI payment reminder calls & texts
before the due date, not after.
A friendly call about the invoice, dues or tuition, a voicemail in your own voice, then a text with your payment link. Or texts alone.
- Calls, texts or both
- Your own payment link
- Stops once they have paid
Take the Call
Yourself
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1 in 5
fewer customers charged a late-payment fee after being sent reminders, in a buy-now-pay-later experiment by the Dutch financial regulator
Netherlands Authority for the Financial Markets (AFM)+25 pts
more likely to pay an overdue tax bill when phoned, in a randomised experiment with 34,783 Colombian taxpayers
Inter-American Development Bank155
people called the number back after a voicemail on one reminder campaign, and the agent answered them too
Answering the callbacks, on film
Watch the agent get built,
then answer a call coming back.
Three minutes: an agent gets built from your own site, taught what you bill for, when it is due and who to put people through to, then handles a real call. The same agent that places the reminders picks up when someone calls back about one.
The short answer
AutoCallFlow sends AI payment reminder calls and texts: it contacts customers, members or parents before a payment is due, answers their questions, leaves a voicemail in your own voice and texts your own payment link. In a Dutch regulator experiment, reminders cut the share of customers charged a late fee by one in five. Campaigns start at $60/mo.
Illustrative call
What the workflow
can sound like.
Fictional example: Three days before a payment is due. This person has not opened the emails.
AutoCallFlow agent
Hello, I'm calling about the payment due on the 15th. Is now an okay time?
Caller
Oh, I thought I had already paid that.
AutoCallFlow agent
Our records show it as still open. Would you like me to text you the payment link?
Caller
Yes please.
AutoCallFlow agent
It's on its way. If you have already paid, just reply to that text and the office will check.
Payment link texted · Reply routed to the office · List updated
Outbound campaigns
Three reminders
around every due date.
One reminder sent three times is not a campaign. These are three different touches at three distances from the due date, each by call, by text or both.
01
You send the list
Names, numbers and what is due. We connect your billing or member system, or take a spreadsheet, and clean the list before anything goes out.
02
You approve the script
You read exactly what will be said and sent before anything goes out. A campaign stops by itself if a call drifts from it.
03
It calls, leaves voicemail, then texts
Live answers are handled on the spot. Everyone else hears your voicemail and gets a text with your own payment link.
04
You get the list
Each day: paid, will pay, needs a person, wrong number, remove me. Opt-outs are removed the same day.
The heads-up (a week out)
A friendly note that a payment is coming, with the link. Most people only needed to be reminded.
- States the amount and the due date
- Texts your payment link
- Notes anyone who says they have already paid
The due-date reminder
Reaches the people who have not paid on the day, while it is still easy to fix.
- Answers where and how to pay
- Offers to resend the link
- Records anyone who asks for more time
The gentle follow-up (a few days after)
Checks in with people who still have not paid, in a friendly tone rather than a collections one.
- Asks if something is in the way
- Flags anyone who wants a payment plan or a person
- Skips everyone who has paid since the last round
Outbound campaigns are included from the Growth plan ($60/mo). We clean the list, write and test the script with you, watch every call, and send the reports.
What it does
A call, a voicemail, then a text
with your payment link.
A conversation, not a recording
People can say they already paid, ask how much is due, or ask for a few more days. They get an answer, and your office hears what they said.
A voicemail that sounds like you
Record one short message in your own voice. Anyone who does not pick up hears the organisation they pay, not a synthetic voice.
Your payment link, by text
The link arrives as a text right after the call, so paying is one tap. Money goes straight to you. Texts can also run on their own.
Before it is late, not after
Calls and texts go out a few days before the due date, when a reminder is welcome and nobody has fallen behind yet.
Stops once they have paid
We update the list before every round, so anyone who has paid comes off it. Nobody who paid gets chased.
The ones who need a person
Someone disputing an amount, asking for a payment plan or in a hard spot is flagged with what they actually said, not left to a script.
Works with the tools you already run on.
Google Calendar, Calendly and HubSpot connect directly, and so does the rest of your stack: CRM, booking, payment and phone tools, set up for you.
See all integrations
Prefer we build it?
Let us build your agent
— we'll contact you.
Tell us a little about your business and someone from our team will reach out to set the whole thing up.
- A review of how your calls are handled today
- A plan for what the agent should do
- A working agent, built and connected for you
How it works
Running before
your next due date.
01
Send us the list
Who owes what and when. We connect your billing or member system for you, or take a spreadsheet, and report what we cleaned out before anything goes out.
02
Record one voicemail, approve the script
Thirty seconds in your own voice, and a script you have read and signed off. Nothing is dialled or sent until you say so.
03
Run it, read the list
Calls and texts go out only in the hours you choose. Each day you get who paid, who will, and who needs a person.
The alternatives
Email reminder, text blast,
or a real conversation.
| Email reminder | Text blast or recorded call | This | |
|---|---|---|---|
| What you get back | Open rates | A delivery report | Who paid, who will, who needs help |
| Can they ask a question? | Into an inbox | One-way, or press 1 | Yes, by call or text, one thread |
| When they say "I already paid" | Another email | Nothing | Recorded, and checked before the next round |
| If someone calls back | Your staff | Your staff | The agent answers, then passes on what needs you |
| Who does the work | You | You | Managed: we clean, script, watch and report |
People pay through your own link, which we send by text. We never take the payment.
Pricing
Published monthly plans,
with usage priced clearly.
Payment reminder campaigns run on the Growth plan and up, which includes outbound calling and texting. If a big due date needs more minutes, you can add credits for it.
Starter
$29/mo
One agent answering one number, around the clock.
- 60 minutes included, then $0.22/min
- 1 phone number · 2 concurrent lines
- Booking, AI summaries & transcripts; recording when enabled
Growth
$60/mo
More lines, more agents, plus outbound follow-up.
- 220 minutes included, then $0.20/min
- 2 numbers · 6 agents · 5 concurrent lines
- Outbound payment reminder calls & texts with voicemail follow-up
Pro
$150/mo
Caller memory and controls for regulated workflows.
- 360 minutes included, then $0.18/min
- 3 numbers · 15 agents · 15 concurrent lines
- Caller memory · regulated-workflow controls
Every plan supports around-the-clock answering within its configured capacity. Enterprise adds custom minutes and unlimited agents; extra minute bundles start at $0.12/min. Full pricing details
Start freeQuestions & answers
Asked before
you buy anything.
No. These are friendly reminders to people who already pay you, sent before or just after the due date: invoices, dues, tuition, deposits. Accounts that are well past due are a different job, and we set those up separately.
Remind everyone who owes you
before it is late.
A call, a voicemail in your own voice, then a text with your payment link, and a daily list of who paid.
Free to start · no credit card · keep your existing number