Give your store a voice.
Watch what it does with one.
A voice agent on your site, order-confirmation and cart-recovery calls, and support across call, SMS, WhatsApp and email — built for your store by our team.
Talk to a store agent
This is the real thing — ask about products, orders or returns, out loud.
Uses your microphone · nothing to install
24/7
answering, even when you sleep
~2 rings
typical time to pick up a call
4 channels
call, SMS, WhatsApp and email
Every word
logged with a transcript for you
Sells on your storefront. Recovers carts on the phone.
Three minutes, start to finish: one agent that answers on your site, calls to recover an abandoned cart, and closes the sale by text — swapping an order and sending a return label without a human touching it.
Three things, shown live
Don't take our word for it.
Scroll — each one runs below.
A voice widget on your store
Shoppers talk instead of typing — it finds, filters and adds to cart.
See it liveCalls that run themselves
Order confirmations and abandoned-cart recovery, triggered by your store.
See it liveSupport on every channel
Calls, SMS, WhatsApp and email — one agent, one memory of the customer.
See it live01 · On your storefront
Shoppers stop typing.
They just ask.
A small mic button on your store becomes a shop assistant: it knows your catalog, filters it live as the shopper talks, and puts things in the cart for them. Watch the loop — or click a step on the left to jump to that moment.
Halo Lamp
$54
Arc Lamp
$59
Oak Shelf
$120
Linen Set
$85
Clay Vase
$32
Wool Throw
$74
Hi! Ask me anything — I can find it for you.
Live simulation — this is the widget our team configures on your storefront.
02 · Behind the scenes
Connect the store once.
The calls make themselves.
Your store's events drive the agent: a new order triggers a confirmation call before you ship; an abandoned checkout triggers a friendly follow-up while the shopper is still deciding. The diagram is the actual flow — the transcript below it is playing both scenarios on loop. Click either outcome to watch that call.
Your store
Shopify · WooCommerce · Magento · custom
Sends events
New orders · abandoned checkouts
Your store agent
Trained on your catalog, policies and tone — by our team.
Decides & acts
Calls inside the hours you set
Order confirmed on the first try — no failed delivery, no COD surprise.
03 · Every channel
One question, four doors,
one agent behind all of them.
"Where's my order" arrives by phone at lunch, by WhatsApp at midnight, by email on Sunday. The same agent answers all of them from your store's live information — same memory of the customer, same tone. Click the channels to compare.
- Calls answered in about two rings, 24/7
- SMS and WhatsApp replies in seconds
- Email handled with the same store knowledge
- Hard questions become messages for your team
One agent, one memory of the customer — whichever door they knock on. Every conversation is logged with a transcript, and anything the agent can’t answer becomes a message for your team.
The platform underneath
One platform for every
ecommerce workflow.
Connect your store once and deploy across voice and messaging channels — the same AutoCallFlow platform behind our receptionists and campaigns, configured for your store by our team. You get the dashboard view of everything it does.
Build
AgentsKnowledgeCampaignsConversationsSettingsChannels
PhoneWhatsAppSMSEmailConversations
TodayThe full job description
Everything your store agents handle
— from checkout to doorstep.
Order-confirmation calls
Every new order gets a quick confirmation call before you ship — fewer failed deliveries and COD refusals.
Abandoned-cart recovery
A friendly call, WhatsApp or SMS inside the window you choose, with a link straight back to the cart.
“Where is my order?”
Status, tracking and delivery answers pulled from your store’s live order data — the #1 support question, handled.
Product & sizing questions
The agent knows your catalog — prices, variants, stock — and guides shoppers to the right product.
Returns & policy answers
Word-for-word answers you approve for returns, shipping and warranty questions. No improvising on policy.
Escalation to your team
Anything the agent shouldn’t decide becomes a clear message for you, with the full transcript attached.
How launch works
Built by us, approved by you
— in four steps.
Tell us about your store
The form below — what you sell, where you sell it. Two minutes.
We build your agents
Catalog, policies, tone and calling rules — configured by our team, connected to your platform.
You review test conversations
Real recorded test calls and chats. Nothing touches a customer until you approve.
Launch and tune together
Every conversation is logged from day one; we adjust the agents with you as your store changes.
Start here
Tell us about your store
— we'll come back with a plan.
What you sell and where you sell it — two minutes. Someone from our team replies with what your store's agents would handle and how launch works.
- A walkthrough of the voice widget on a store like yours
- A confirmation + cart-recovery calling plan for your checkout
- A launch timeline — built by us, tested with you
Questions stores ask
AI agents for ecommerce, answered
What is an AI voice agent for an ecommerce store?
An AI voice agent is a phone- and web-based assistant that talks to your customers in natural language. For an ecommerce store it answers order, shipping, product and returns questions, calls buyers to confirm orders, and follows up on abandoned checkouts. AutoCallFlow builds these agents around your specific catalog, policies and tone.
How does AI cart-abandonment follow-up actually work?
When a checkout is abandoned, the agent follows up by call, WhatsApp or SMS inside the window you choose — a friendly nudge, an answer to whatever stalled the shopper, and a link straight back to their cart. Every attempt is recorded and logged, and contact rules stay under your control.
Can the agent confirm cash-on-delivery (COD) orders?
Yes — order confirmation is the most common calling job for ecommerce agents. When a new order comes in, the agent calls the buyer to confirm the details and the delivery day before you ship, which is how stores cut failed deliveries and COD refusals. Every confirmation is written back to the order.
What happens when a customer asks “where is my order?”
The agent reads the live order status from your store and answers with the shipping status, the delivery estimate and the tracking link — on a phone call, by SMS, on WhatsApp or by email. It is usually the highest-volume support question an online store gets, and it needs no human at all.
Which channels does the agent support?
Phone calls, SMS, WhatsApp and email. It is one agent with one memory of each customer, so a conversation that starts on the phone can continue on WhatsApp without the customer repeating anything. Every conversation is logged with a transcript.
Can it answer product and sizing questions?
Yes. The agent is trained on your catalog — products, prices, variants and stock — plus your size guides and FAQ pages, so it can guide a shopper to the right product the way a good floor assistant would.
What if the agent can’t answer something?
It hands off instead of guessing. Questions outside its approved knowledge — or above thresholds you set, like refunds over a certain amount — become a clear message for your team with the full transcript attached.
Will it spam my customers with calls?
No. Calls run only inside the hours you choose, follow-ups are capped — for example, at most two attempts per abandoned cart — and contact rules stay under your control. You review the exact behaviour in recorded test conversations before anything touches a customer.
Can I listen to the calls it makes?
Yes — every call is recorded and transcribed, and every message thread is logged. You see all of it from day one, and we tune the agent together based on what you hear.
Do customers know they are talking to an AI?
You decide how the agent introduces itself; most stores present it as the store’s assistant. It speaks naturally, and anything it can’t handle goes to a human — so customers get a real answer either way.
Which ecommerce platforms do you work with?
Shopify, WooCommerce and Magento stores are the most common; custom storefronts work too. Connections to your store and tools are set up per account during onboarding — tell us your stack in the form and we scope it in the first reply.
How long does it take to launch?
It depends on your catalog and channels, but the process is short: you tell us about the store, we build and connect the agents, you review real recorded test conversations, and we launch when you approve. The timeline is scoped in writing in our first reply.
Is this self-serve like the rest of AutoCallFlow?
No — and that is deliberate. Store agents are built around your specific catalog, policies and tone, so our team configures and launches them with you. You review real test conversations before anything touches a customer.
What does it cost?
It depends on channels and volume, which is why the first step is the form rather than a pricing table. The underlying platform starts at $29/mo; the store build and launch is scoped per store, in writing, before you commit to anything.