AI appointment reminder calls & texts
that confirm, move or free the slot.
A text or a call a few days out, a voicemail in your own voice, and a plain list of who confirmed, who moved and who cancelled.
- Calls, texts or both
- Confirm, move or cancel
- Voicemail in your voice
Take the Call
Yourself
The fastest way to judge an AI phone agent is to be on the receiving end. Pick an agent, enter your number, and it calls you within moments.
Receive a live call and hear how it handles a real conversation.
34%
average relative drop in missed hospital appointments from phone and text reminders, across 29 studies
Hasvold & Wootton, Journal of Telemedicine and Telecare, 20119.5%
no-show rate with a phone-call reminder, against 22.8% with no reminder and 21% with a text message, in one randomised trial of outpatient appointments
Randomised trial, text messages vs phone calls (PubMed)458
people had a real conversation with the agent on one reminder campaign, about a quarter of everyone called
Answering the callbacks, on film
Watch the agent get built,
then answer a call coming back.
Three minutes: an agent gets built from your own site, taught your services, your hours and who to put people through to, then handles a real call. The same agent that places the reminders picks up when a client calls back.
The short answer
AutoCallFlow sends AI appointment reminder calls and texts: it contacts clients before an appointment, confirms it, moves or cancels it on the call, leaves a voicemail in your own voice and texts the details. Across 29 studies, phone and text reminders cut missed hospital appointments by an average of 34%. Campaigns start at $60/mo.
Illustrative call
What the workflow
can sound like.
Fictional example: The day before an appointment. This client has not replied to the text.
AutoCallFlow agent
Hi, I'm calling to confirm your appointment tomorrow at 10:30. Will you still be able to make it?
Caller
Actually, could we move it to the afternoon?
AutoCallFlow agent
Of course. I have 2:00 or 3:30 tomorrow. Which do you prefer?
Caller
2:00 works.
AutoCallFlow agent
Done, you're booked for 2:00 tomorrow. I'm texting you the confirmation now.
Moved to 2:00 · Confirmation texted · Calendar updated
Outbound campaigns
Four touches
around every appointment.
One reminder is easy to miss. These are four different touches at four points in the life of an appointment, each by call, by text or both.
01
Your appointments come in
We connect your booking system or calendar, or take a spreadsheet, and clean the list before anything goes out.
02
You approve the script
You read exactly what will be said and sent before anything goes out. A campaign stops by itself if a call drifts from it.
03
It texts, calls, then leaves voicemail
Live answers are handled on the spot. Everyone else hears your voicemail and gets a text with the details.
04
You get the list
Each day, in plain language: confirmed, moved, cancelled, needs a person. Opt-outs are removed the same day.
The confirmation (a few days out)
Asks every client to confirm, by text or by call, while there is still time to fill a gap.
- Confirms the time and place
- Lets the client move or cancel
- Texts the details afterwards
The day-before call
Reaches the clients who have not confirmed, with a short call and a voicemail in your voice if they do not pick up.
- One question: are you still coming?
- Offers another time on the spot
- Flags anyone it could not reach
The missed-appointment follow-up
Contacts clients who did not turn up, kindly, and offers a new time.
- Offers the next available slot
- Records why, in their own words
- Flags anyone who wants a person to call them
The come-back call
Calls clients who are due for their next visit and have not booked it.
- Offers times on the call
- Texts the booking details
- Updates your list with moves and wrong numbers
Outbound campaigns are included from the Growth plan ($60/mo). We clean the list, write and test the script with you, watch every call, and send the reports.
What it does
A text, a call, a voicemail
for every appointment.
Confirm, move or cancel on the call
Clients can confirm, ask for another time or cancel. We connect your calendar for you, so a change on the call is a change in the book.
Texts with the details
Time, place and a way to reply, sent as a text. Replies land in the same thread as the call. Texts can also run on their own.
Voicemail in a voice they know
Record one short message in your own voice. Anyone who does not pick up hears you, not a synthetic voice.
The right touch at the right time
A text a few days out, a call the day before for anyone who has not confirmed, all inside the hours you choose.
A freed-up slot, not an empty chair
When someone cancels on the call you know the same day, so the time can go to someone else.
A plain list for the front desk
Confirmed, moved, cancelled, no answer, wrong number. One list each morning instead of a pile of voicemails.
Works with the tools you already run on.
Google Calendar, Calendly and HubSpot connect directly, and so does the rest of your stack: CRM, booking, payment and phone tools, set up for you.
See all integrations
Prefer we build it?
Let us build your agent
— we'll contact you.
Tell us a little about your business and someone from our team will reach out to set the whole thing up.
- A review of how your calls are handled today
- A plan for what the agent should do
- A working agent, built and connected for you
How it works
Running before
your next full week.
01
Connect your appointments
Tell us what you book with. We connect it for you, or take a spreadsheet export, and report what we cleaned out before anything goes out.
02
Record one voicemail, approve the script
Thirty seconds in your own voice, and a script you have read and signed off. Nothing is dialled or sent until you say so.
03
Run it, read the list
Calls and texts go out only in the hours you choose. Each day you get confirmed, moved and cancelled, and your team can reply to anyone in the same thread.
The alternatives
Reminder text, recorded call,
or a real conversation.
| Reminder text only | Recorded reminder call | This | |
|---|---|---|---|
| What you get back | A delivery report | A delivery report | Confirmed, moved or cancelled |
| Can they change it? | Via a link, if they click | Press 1 to confirm | Yes, on the call or in the text thread |
| People who ignore it | Nothing | Nothing | A call, then a voicemail in your voice |
| After a no-show | Nothing | Nothing | A follow-up offering a new time |
| Who does the work | You | You | Managed: we clean, script, watch and report |
Pricing
Published monthly plans,
with usage priced clearly.
Appointment reminder campaigns run on the Growth plan and up, which includes outbound calling and texting. Reminders for patient appointments need the Pro plan.
Starter
$29/mo
One agent answering one number, around the clock.
- 60 minutes included, then $0.22/min
- 1 phone number · 2 concurrent lines
- Booking, AI summaries & transcripts; recording when enabled
Growth
$60/mo
More lines, more agents, plus outbound follow-up.
- 220 minutes included, then $0.20/min
- 2 numbers · 6 agents · 5 concurrent lines
- Outbound appointment reminder calls & texts with voicemail follow-up
Pro
$150/mo
Caller memory and controls for regulated workflows.
- 360 minutes included, then $0.18/min
- 3 numbers · 15 agents · 15 concurrent lines
- Caller memory · regulated-workflow controls
Every plan supports around-the-clock answering within its configured capacity. Enterprise adds custom minutes and unlimited agents; extra minute bundles start at $0.12/min. Full pricing details
Start freeQuestions & answers
Asked before
you buy anything.
No. A robocall plays a recording and hangs up. Here a client can confirm, ask for another time or cancel, and the agent handles it. If nobody picks up they get a voicemail in your own voice and a text.
Reach every client
before the appointment.
A text, a call, a voicemail in your own voice, and a plain list of who confirmed, who moved and who cancelled.
Free to start · no credit card · keep your existing number