Law Firms
AI receptionist for MyCase
An AI voice agent that answers every call, qualifies the caller and works your dormant list — with a native MyCase route we activate for your account on request. No Zapier, no Make, no middleware anywhere in the booking path.
Why MyCase businesses buy this
In a small firm the person who would answer the phone bills $200+ an hour doing something else. Every answered call interrupts billable work; every unanswered one loses a potential client to the next listing. An agent answering in about two rings resolves the dilemma the firm has been silently paying for either way.
Responsiveness is the #1 quality prospective clients want from a lawyer, and most legal inquiries convert with whoever responds first. From the Growth plan ($60/mo), web-form leads get called back within minutes — with your intake questions asked and answered before an attorney spends a minute on the matter.
The agent never gives legal advice: it runs intake, answers office-logistics questions from your knowledge base, books consultations, and converts legal questions into detailed attorney messages. Urgent matters warm-transfer by rules you set.
Every call is recorded and transcribed on every plan — an intake record in the caller’s own words, attached to the call, which beats any handwritten phone note a firm has ever filed.
How you connect it
Authentication: API access via MyCase channels, scoped per firm
MyCase (part of the AffiniPay family alongside LawPay) maintains an integrations directory and grants API access through its channels rather than a fully open portal, so activation is a per-firm conversation we take during onboarding. For a small firm the summary is short: you approve the scope, intake answers flow from the call toward your case workflow without a middleware vendor in the path, and nothing about a caller is stored anywhere you cannot see. Until your route is confirmed in writing, this page claims nothing beyond what runs on day one.
Constraints worth knowing up front
- MyCase grants integration access through its partner channels, so capability for your firm is a scoped fact confirmed during onboarding — this page lists no live capabilities and no field paths until then.
- Small-firm intake tolerates no re-keying: if a paralegal has to copy a transcript into MyCase by hand, the integration failed at its one job. Scoping is therefore anchored on where intake answers should land, before anything else.
Questions we actually get asked
Connect MyCase to your phone line
Build the agent yourself in the dashboard, or tell us what you need it to do and we will set the whole thing up for you.
MyCase is a trademark of its respective owner. AutoCallFlow is not affiliated with, endorsed by, or sponsored by MyCase. All product names, logos and brands are the property of their respective owners and are used here only to describe interoperability.